After we launched our website, we received a lot of 'praise' emails. It was motivating for us.
While, most of the feedback was positive, there were a couple of questions around our offerings. This was definitely something we had to analyze and take care of. We immediately sat down and brainstormed on our initial purpose of the website, how much we achieved and also revisited the feedback.
After our analysis, we found the feedback that we recieved fell in line with our observations. We completely missed out on explaining our offerings clearly to our 'Last-Bench Learners'(Customers). This included the What, Why, Where, When, Who and How of the offerings. Now, it was time to get down to actual business and get this issue fixed. The changes included revisiting the page layouts, content, content organization and the interfaces.
Here's a sneak peak at our brainstorming session: :-)
While, most of the feedback was positive, there were a couple of questions around our offerings. This was definitely something we had to analyze and take care of. We immediately sat down and brainstormed on our initial purpose of the website, how much we achieved and also revisited the feedback.
After our analysis, we found the feedback that we recieved fell in line with our observations. We completely missed out on explaining our offerings clearly to our 'Last-Bench Learners'(Customers). This included the What, Why, Where, When, Who and How of the offerings. Now, it was time to get down to actual business and get this issue fixed. The changes included revisiting the page layouts, content, content organization and the interfaces.
Here's a sneak peak at our brainstorming session: :-)
All our changes are live now!!!
Please do visit our website for the real deal: http://www.last-bench.com
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